Address
401 S Ware Blvd, Tampa, FL 33619
Email Address
contact@americancargocarriers.com
Phone Number
800 252 8500
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401 S Ware Blvd, Tampa, FL 33619
contact@americancargocarriers.com
800 252 8500
Home > FAQs
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Yes, we are an asset-based motor carrier company. We maintain a substantial pool of in-house fleets, including trucks and trailers, as well as a network of over 45,000 owner-operator partners. This dual capacity allows us to offer a comprehensive range of transportation and logistics solutions, ensuring flexibility and reliability in meeting our customers’ diverse needs. Whether you require the use of our in-house assets or prefer to leverage our extensive network of owner-operators, we have the resources and expertise to provide efficient and customized transportation services tailored to your specific cargo and logistics requirements.
Requesting a freight quote from American Cargo Carriers is a simple and streamlined process. To get a personalized quote for your shipping needs, follow these steps:
At American Cargo Carriers, we strive to make the quoting process as easy and convenient as possible. Our team is here to assist you at every step, from requesting a quote to booking your shipment. Whether you’re a new customer or a long-standing partner, we’re dedicated to providing you with competitive rates and reliable transportation services to meet your logistics needs
At American Cargo Carriers, we handle a wide range of freight types, and we’re equipped to manage various classes of cargo. Our services encompass the transportation of:
If you have a specific question about the type of freight you need to transport, please don’t hesitate to reach out to us. We’re here to discuss your unique shipping needs and tailor our services to meet your requirements, regardless of the type of cargo you’re looking to transport.
Safety Protocols and Training: Our motor carrier company places a strong emphasis on safety. All our drivers and personnel undergo rigorous training in accordance with industry standards. They are well-versed in safe handling practices and are trained to prevent accidents and incidents during transportation.
Well-Maintained Fleet: We maintain a fleet of well-serviced and inspected vehicles to ensure they meet safety standards. Regular maintenance checks and servicing are conducted to prevent any mechanical issues that could compromise safety.
Experienced and Professional Drivers: Our drivers are experienced professionals who prioritize safety above all else. They are trained to handle a variety of cargo types and know how to secure loads properly to prevent shifting during transit.
Compliance with Regulations: We strictly adhere to all local, state, and federal regulations related to the transportation of goods. This includes compliance with weight limits, hours-of-service regulations, and other relevant laws.
Security Measures: In addition to safety, we take the security of your goods seriously. Our vehicles are equipped with state-of-the-art security features, including GPS tracking systems and tamper-evident seals on cargo. This allows us to monitor the location and condition of your goods throughout the journey.
Insurance Coverage: We are fully insured, and our insurance policies cover the value of the cargo in transit. In the rare event of damage, loss, or theft, you can have confidence that your goods are protected.
Communication and Transparency: We maintain open lines of communication with our clients, providing real-time updates on the status and location of their shipments. This transparency ensures that you are aware of the progress of your goods throughout the transportation process.
Emergency Response Plan: Our company has a comprehensive emergency response plan in place. In the event of unforeseen circumstances, our team is trained to handle incidents effectively, mitigate risks, and ensure the safety and security of your goods.
Proactive Risk Management: We continually assess and manage potential risks associated with the transportation of goods. This proactive approach allows us to identify and address potential issues before they become a problem.
Client Feedback and Accountability: We value feedback from our clients. It helps us continually improve our safety and security measures. Our commitment to accountability means that we take any concerns or issues seriously and work to resolve them promptly.
At American Cargo Carriers, we understand the importance of real-time shipment tracking for our customers. We believe that transparency and visibility are critical aspects of a successful logistics partnership. That’s why we offer a robust real-time tracking system to ensure you’re always informed about the status of your shipment.
Our real-time shipment tracking system offers the following benefits:
Our commitment to real-time shipment tracking is part of our customer-focused approach. We believe that informed customers are satisfied customers, and we strive to keep you informed every step of the way. With our tracking system, you can have peace of mind, knowing that your shipment is in capable hands and that you have the tools to monitor it in real-time.
At American Cargo Carriers, we take pride in offering a distinctive and value-driven approach that sets us apart from other freight brokerages and motor carrier companies. Our commitment to excellence and customer satisfaction shines through in several key areas:
In a crowded marketplace, it’s our unwavering dedication to your success, coupled with our comprehensive services, that truly sets us apart. We’re more than a transportation provider; we’re your trusted partner in logistics. Choosing American Cargo Carriers means choosing excellence, reliability, and a commitment to your satisfaction.
Yes, we are fully licensed and insured. At American Cargo Carriers, we take our commitment to compliance and safety seriously. Here’s what you need to know about our licensing and insurance:
Licensing:
Motor Carrier Authority:
Insurance:
At American Cargo Carriers, we’re proud to offer our services and coverage throughout the United States. Our extensive network and capabilities allow us to provide transportation and logistics solutions to and from virtually any location within the country. Whether your shipment needs to travel coast to coast or stay within a specific region, we have the reach and resources to accommodate your needs.
Our nationwide coverage includes but is not limited to:
Our commitment to nationwide coverage means that regardless of your cargo’s origin or destination, you can count on us to provide dependable and efficient transportation solutions. We’re here to serve your logistics needs no matter where your goods need to go within the United States.
At American Cargo Carriers, we understand that despite our best efforts, occasional issues, claims, or disputes may arise during the transportation process. Our goal is to handle these situations with professionalism, transparency, and a commitment to achieving a fair resolution. Here’s how we manage claims and disputes:
Our approach to handling claims and disputes is based on fairness, transparency, and a commitment to customer satisfaction. We understand the importance of resolving issues promptly and effectively, and we are dedicated to maintaining the trust and confidence you have placed in our services.
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